Check a guest room the way the guest will meet it — entry, bed, room, bathroom, supplies, safety and final set-up — with pass or fail on every item, photos of faults, and one decision at the end: ready to sell, or held. Kitchenette, balcony, minibar, connecting door and accessible-room checks appear only when the room has them.
Room Details
Which room, why it is being checked, and by whom.
Inspection Title
Hotel or property
Address
Room number
Floor
Room type — Single, Double or queen, King, Twin, Family, Suite, Accessible, Studio or apartment, Other
What state was the room in before cleaning? — Departure, Stayover, Vacant, not slept in, Back from out of order, Other
Reason for this check — Release after cleaning, Maintenance or quality audit, VIP or special-request arrival, Follow-up to a guest complaint, Deep clean sign-off, Other
Room attendant who serviced it
Your company, if external
Checked by
Your Role
Date
Time
Entry, Door and Wardrobe
The first ten seconds, and the cupboard by the door.
Does the key card open the door first time, and does the door lock itself behind you? — Pass, Fail, N/A
Does the door swing shut and latch on its own, without slamming? — Pass, Fail, N/A
Do the deadbolt, security chain or bar, and spyhole all work? — Pass, Fail, N/A
Is the door clean on both faces, with no fingermarks round the handle? — Pass, Fail, N/A
Is the privacy and make-up-room hanger or switch in place? — Pass, Fail, N/A
Does the switch by the door bring on the entrance light? — Pass, Fail, N/A
Is the wardrobe clean inside, with a full, matching set of hangers? — Pass, Fail, N/A
Is the in-room safe open, empty and reset to its factory code? — Pass, Fail, N/A
Are the iron and ironing board there, working, with no scorch on the cover? — Pass, Fail, N/A
Are spare pillows or a blanket stocked where your standard puts them? — Pass, Fail, N/A
Are laundry bags and the laundry price list in the wardrobe? — Pass, Fail, N/A
Does this room have a connecting door?
Is the connecting door locked and bolted from this side? — Pass, Fail, N/A
Does it close fully, with seals intact so sound and light stay out? — Pass, Fail, N/A
Photos of faults — entry and wardrobe
Bed and Sleeping Area
Where the guest spends most of the stay, and looks most closely.
Is the bed made to the house standard — corners, cushions, throw? — Pass, Fail, N/A
Is the linen fresh, with no hair, marks, holes or creases left from the last guest? — Pass, Fail, N/A
Are the pillows full, matching, and the number your standard sets? — Pass, Fail, N/A
With the linen lifted, is the mattress protector on and the mattress free of sag and stains? — Pass, Fail, N/A
Are mattress seams, the headboard and bed base free of any sign of bed bugs? — Pass, Fail, N/A
Is it clean under the bed and behind the headboard, with nothing left there? — Pass, Fail, N/A
Are the bedside tables wiped, and do both bedside lights come on? — Pass, Fail, N/A
Is the clock showing the right time, with no alarm left set? — Pass, Fail, N/A
Photos of faults — bed
Room, Furniture and Fittings
Surfaces, furniture, and everything that plugs in or switches on.
Is the floor vacuumed right to the skirting, including under the desk and behind the door? — Pass, Fail, N/A
Are walls, skirting and ceiling free of scuffs, marks, cobwebs and damage? — Pass, Fail, N/A
Are high and low surfaces dust-free — frame tops, lampshades, the back of the TV? — Pass, Fail, N/A
Is the furniture sound — no chips, rings, deep scratches or wobble? — Pass, Fail, N/A
Are the chair, sofa and cushions free of stains, tears and crumbs? — Pass, Fail, N/A
Are the drawers empty, wiped out, and running smoothly? — Pass, Fail, N/A
Is the room clear of anything the previous guest left behind? — Pass, Fail, N/A
Are mirrors and pictures clean, level and firmly fixed? — Pass, Fail, N/A
Is the window glass clean inside, with sills and tracks free of dirt and dead insects? — Pass, Fail, N/A
Do the windows open, shut and lock as they should? — Pass, Fail, N/A
Do curtains and blackout blinds run freely, hang straight and meet in the middle? — Pass, Fail, N/A
Does every light work, with matching bulbs and no flicker? — Pass, Fail, N/A
Do the sockets and USB points at the desk and bedside give power? — Pass, Fail, N/A
Does the heating or air conditioning answer its controls, quietly and without a smell? — Pass, Fail, N/A
Are the vents and grilles clean, with no dust streaks, drips or stains around them? — Pass, Fail, N/A
Does the TV switch on, with a working remote and the channel list in the room? — Pass, Fail, N/A
Does the phone give a dial tone, with the extension list beside it? — Pass, Fail, N/A
Are the Wi-Fi details in the room, and does the network connect? — Pass, Fail, N/A
Are the bins empty, clean and relined? — Pass, Fail, N/A
Does the room smell clean — no smoke, damp, food, or heavy air freshener? — Pass, Fail, N/A
Photos of faults — room and fittings
Bathroom
Where the smallest miss is the most noticed.
Is the toilet clean all over — bowl, under the rim, both faces of the seat, hinges and base? — Pass, Fail, N/A
Does it flush fully and stop refilling without running on? — Pass, Fail, N/A
Are the basin, taps and vanity top clean and free of water marks? — Pass, Fail, N/A
Is the plughole clean, with the stopper working and water draining away freely? — Pass, Fail, N/A
Are the bath or shower tray, screen and tiled walls free of soap scum and limescale? — Pass, Fail, N/A
Are grout and silicone lines intact, with no black mould? — Pass, Fail, N/A
Does the shower give an even spray and good pressure, with hot water arriving within a minute or so? — Pass, Fail, N/A
Is the shower curtain or door clean along its bottom edge, and is the rail or hinge firm? — Pass, Fail, N/A
Does the extractor run, and is its grille free of fluff? — Pass, Fail, N/A
Is the floor clean into the corners, round the back of the toilet and behind the door? — Pass, Fail, N/A
Is the bathroom free of hair — floor, drain, bath, towels and soap? — Pass, Fail, N/A
Are the towels fresh, unmarked, and stocked to your standard count? — Pass, Fail, N/A
Are soap and toiletries new or full, and laid out to standard? — Pass, Fail, N/A
Are toilet roll and tissues stocked, with a spare roll? — Pass, Fail, N/A
Does the hair dryer run, with its cable undamaged? — Pass, Fail, N/A
Is there no sign of a leak under the basin, round the toilet or along the bath edge? — Pass, Fail, N/A
Is the mirror streak-free, and do any mirror light and demister work? — Pass, Fail, N/A
Photos of faults — bathroom
Supplies and Guest Information
Stocked to your standard, not to somebody else's list.
Is the kettle or coffee machine clean inside, descaled and working? — Pass, Fail, N/A
Are cups and glasses clean, polished, and covered or wrapped? — Pass, Fail, N/A
Is the drinks tray stocked to par — coffee, tea, sugar, milk, stirrers? — Pass, Fail, N/A
Are the complimentary water bottles there and in date? — Pass, Fail, N/A
Is the guest information folder tidy and up to date? — Pass, Fail, N/A
Are the room-service menu and any leaflets current and undamaged? — Pass, Fail, N/A
Are notepad, pen and stationery there and unused? — Pass, Fail, N/A
Is the guest feedback card or QR code in place? — Pass, Fail, N/A
Where the room type includes them, are robe, slippers and other extras there? — Pass, Fail, N/A
Does this room have a minibar?
Is the minibar stocked back to its par list? — Pass, Fail, N/A
Is every item inside its use-by or best-before date? — Pass, Fail, N/A
Is the fridge cold and clean inside, with its door seal intact? — Pass, Fail, N/A
Has whatever the last guest took been passed on for billing? — Pass, Fail, N/A
Photos of faults — supplies
Kitchenette
Only for rooms that have one.
Does this room have a kitchenette?
Are the hob and oven clean, and do they heat? — Pass, Fail, N/A
Is the microwave clean inside, including the roof, and working? — Pass, Fail, N/A
Is the fridge empty of the last guest's food, clean and cold? — Pass, Fail, N/A
Are the sink and draining board clean, with the tap running and the drain clear? — Pass, Fail, N/A
Are crockery, cutlery, glasses and pans complete against the inventory and clean? — Pass, Fail, N/A
Is the dishwasher empty and clean, with tablets stocked? — Pass, Fail, N/A
Are the cooker hood and its filter clean? — Pass, Fail, N/A
Is there a fire blanket, mounted and reachable? — Pass, Fail, N/A
Are the kitchen and recycling bins empty and relined? — Pass, Fail, N/A
Photos of faults — kitchenette
Balcony or Terrace
Only for rooms that have one.
Does this room have a balcony or terrace?
Does the balcony door lock from inside, and does it seal when shut? — Pass, Fail, N/A
Is the balustrade firm, with no furniture placed where a child could climb it? — Pass, Fail, N/A
Is the floor swept, with the drain clear? — Pass, Fail, N/A
Is the outdoor furniture clean, dry and sound? — Pass, Fail, N/A
Is it free of cigarette ends, bottles and litter? — Pass, Fail, N/A
Is the glass clean on the outside face? — Pass, Fail, N/A
Photos of faults — balcony
Safety and Security
The checks nobody thanks you for until the night they matter.
Is the smoke detector in place, uncovered, and showing its normal status light? — Pass, Fail, N/A
Where a sprinkler is fitted, is the head undamaged and clear, with nothing hung from it? — Pass, Fail, N/A
Is the escape plan on the back of the door, and right for where this room is? — Pass, Fail, N/A
Do window restrictors hold, so an upper-floor window cannot open wide enough to fall through? — Pass, Fail, N/A
Are plugs, sockets and cables undamaged, with none across a walking route? — Pass, Fail, N/A
Is the floor free of trip hazards — lifted carpet, a loose threshold strip? — Pass, Fail, N/A
Is there a bath mat or non-slip surface in the bath or shower? — Pass, Fail, N/A
Where there is any fuel-burning appliance, is there a working carbon monoxide alarm? — Pass, Fail, N/A
Is it obvious to a guest how to reach reception or emergency help from the room phone? — Pass, Fail, N/A
Is this an accessible room?
Does the emergency pull cord hang free to floor level? — Pass, Fail, N/A
Are grab rails and the shower seat firm? — Pass, Fail, N/A
Is the turning space beside the bed and in the bathroom clear, with nothing moved into it? — Pass, Fail, N/A
Is the visual or vibrating fire alert device in the room and working? — Pass, Fail, N/A
Can the hangers, safe, kettle and controls be reached from a seated position? — Pass, Fail, N/A
Photos of faults — safety
Final Set-Up
How the room should look when the door opens for the next guest.
Are the lights left as your arrival standard says? — Pass, Fail, N/A
Are the curtains and blinds set to the standard position? — Pass, Fail, N/A
Is the thermostat left at your standard arrival setting? — Pass, Fail, N/A
Thermostat left at
Are the windows shut and fastened? — Pass, Fail, N/A
Is the TV off or on its welcome screen, with the remote where your standard puts it? — Pass, Fail, N/A
Is the bathroom presented to standard — lid down, taps off, towels folded, shower head set? — Pass, Fail, N/A
Did the door lock behind you as you left? — Pass, Fail, N/A
Faults, Damage and Actions
Every fault with a place, a trade, an owner and a date.
Does anything need a re-clean, a repair or a replacement?
Faults and actions
What is wrong
Exactly where in the room
Who fixes it — Housekeeping re-clean, Deep clean, Engineering, Electrical, Plumbing, Carpentry or decoration, Soft furnishings, TV, phone or Wi-Fi, Pest control, Replace or restock, Other
Does it stop the room being sold?
Owner — a person, not a department
Due by
Maintenance ticket or log number
Put right before release?
Photo
Did the previous guest cause any damage?
Describe the damage
Damage — photographs
Has the front office been told, before the guest's bill is closed?
Release Decision
Can this room be sold? One answer.
Room status after this check — Ready — release for sale, Ready after a fix on the spot, Held — back to housekeeping, Out of service — minor fault, Out of order — cannot be sold
Why is it held, in one line?
Who re-inspects it?
Re-inspected and released at
Expected back in service
Has the room status been updated in the property system?
Anything done especially well?
General comments
Any other photographs
Checked by — signature
Room attendant — signature
Food & Hospitality
Hotel Room Inspection
Check a guest room the way the guest will meet it — entry, bed, room, bathroom, supplies, safety and final set-up — with pass or fail on every item, photos of faults, and one decision at the end: ready to sell, or held. Kitchenette, balcony, minibar, connecting door and accessible-room checks appear only when the room has them.
✓Free — no account, no trial, no card.
Fill this in and download the finished PDF. Your answers stay on this device as you type. We ask for an email address once, at the download.
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A hotel room inspection is the check a supervisor makes after a room has been cleaned and before it goes back on sale — or that maintenance and quality make on a schedule — to find what the next guest would otherwise find first. This one follows the room in the order a guest meets it, marks every item pass or fail, asks for a photo of each fault, and ends with a single decision: can this room be sold? You can fill it in here and download a finished PDF without creating an account.
Two readers, one form
Housekeeping supervisors use a room check to release rooms. They need it fast, they need it to catch the misses guests complain about, and they need it to end in a yes or a no that the front desk can act on.
Maintenance and quality teams use the same walk differently: slower, looking for wear, repairs and anything that affects safety. The "reason for this check" question at the top lets one form serve both, and the fault list at the end routes each problem to the trade that fixes it rather than leaving it in a paragraph of notes.
Walk it the way the guest will
The most reliable way to inspect a room is to use it. Guests do not scan a room from the doorway; they sit on the bed, lie down, open drawers and use the bathroom. The faults they find are the ones at those eye lines.
Open the door with a key card and let it close behind you. Listen for the latch.
Smell the room in the first second, before your nose adjusts.
Sit on the bed and look at what is at eye level: bedside tables, the TV back, the tops of frames.
Lie down and look up — at the ceiling, the vent and the smoke detector.
In the bathroom, look at the toilet from where a guest sits, and at the floor behind the door.
Run the shower and the taps. Flush. Plug a charger in at the bed.
The misses guests photograph
A handful of faults account for a large share of the room complaints that end up in reviews, and all of them are quick to check:
Hair — on pillows, in the shower, on towels, in the drain.
Things left by the previous guest — in drawers, the safe, under the bed, behind curtains.
Marks on the linen that only show once the top sheet is turned back.
The inside of the kettle.
A smoke detector still wrapped in the last guest's shower cap.
A safe left locked, or last season's opening hours in the guest folder.
Ready to sell is a yes or a no
An inspection that ends "mostly fine" hands the decision to the front desk at three in the afternoon. This form ends with a release decision, and a held room has to say why and who will look at it again.
Update the room status in the property system as soon as you decide. A room that is clean in the corridor and dirty in the system sells to nobody; one that is dirty in the corridor and clean in the system sells to the wrong person.
Speak while you walk, and the document the law or the client wants writes itself. "Bathroom, grout black along the bath edge, left-hand end" is easy to say standing over it and hard to reconstruct from memory at the end of a floor.
Common questions
How long should a hotel room inspection take?
A practised supervisor releasing a standard room after a clean usually takes a few minutes. A maintenance or quality audit of the same room, looking at wear and safety, takes longer — often a quarter of an hour. Suites and apartments take proportionally more.
Should every room be inspected before it is sold?
Practice varies. Many hotels check every room before release, particularly with new attendants or after a complaint; others check a share and use the results to decide where full checks are needed. Whatever the rule, rooms for arrivals with special requests and rooms coming back from repair are worth checking every time.
What is the difference between out of order and out of service?
Conventions differ between brands, but commonly a room that is out of order has been taken out of the inventory that can be sold — a significant repair, a flood, a deep clean — while a room that is out of service has a minor fault and is simply not being sold today. Use whichever your property system means, and give an expected return date either way.
What should I do if I find signs of bed bugs?
Hold the room immediately, do not move bedding or furniture into other rooms, and call your pest control provider. Photograph what you found and record the room number and date. Neighbouring rooms, and the room the guest may have moved to, usually need checking too.
Who needs to know about damage by the previous guest?
The front office, before the guest's account is closed, with photographs taken before anything is moved or cleaned. Damage reported after the guest has left and paid is very difficult to recover.
Should the room attendant be present during the inspection?
When it is practical, yes. Showing someone the miss on the spot is quicker and fairer than a note, and it is how standards are learned. Record the attendant only so a re-clean goes back to the right person — the inspection is of the room.