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ReportWalk

Automotive

Vehicle Damage Report

The report to fill in after a car, van or truck is damaged: the vehicle and its driver, what happened, where and in what conditions, the damage walked panel by panel with a sized and photographed log, whether it can still be driven, the other vehicles, people or property involved, witness accounts, the appraiser's estimate, and signatures from the driver and the person taking the report.

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Fill this in and download the finished PDF. Your answers stay on this device as you type. We ask for an email address once, at the download.

Reporting a fault the driver found — a lamp out, a leak, a brake that pulls — rather than damage from an incident? That has its own form: Vehicle defect report

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Report and Vehicle

Which vehicle, whose it is, and who is writing this up.

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Leave blank until the insurer gives you a claim number, then fill it in.

On the driver side of the dashboard, seen through the windshield, and on the door-jamb label.

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The Driver

Who had the vehicle when it was damaged. Skip what does not apply if it was parked and unattended.

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Answer No if they were not on the fleet's approved-driver list or the vehicle was being used without permission.

Only where your company policy, or a regulator for commercial drivers, calls for one after a crash.

3

What Happened

When, where and how — in the driver's words, with the scene photographed.

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A street address, or the nearest cross streets or mile marker.

What they were doing just before, what they saw, what happened, and where everyone ended up. Facts, not blame.

Roads and lanes, which way each vehicle was going, where they hit and where they stopped. Arrows are enough.

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4

Damage, Panel by Panel

Walk round clockwise from the front bumper and answer every panel, including the undamaged ones.

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Answer every panel — "No damage" is an answer, and it is what stops an argument later about what was already there. Then log each damaged area below with its size and photos.

Damage log — one entry per damaged area

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Take them from the same distance each time so the whole car is in frame. They show the undamaged panels as clearly as the damaged ones.

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Can It Be Driven?

Whether the vehicle is safe to use, and where it is now.

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Look under the front and at each wheel. Note the color — green or orange coolant, brown oil, red transmission fluid, clear brake fluid.

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6

Other Vehicles, People and Property

One entry for each other vehicle, person or piece of property involved.

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Another vehicle, a pedestrian or cyclist, or property like a fence, gate or building. Answer No and this section folds away.

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Witnesses

Anyone who saw it, in their own words, while it is fresh.

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Answer No and this whole section folds away.

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Appraiser and Repair

Fill in once an appraiser, adjuster or body shop has seen the vehicle.

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Answer No for now and come back to this section once someone has.

9

Follow-Up and Sign-Off

What happens next, and both signatures.

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Follow-ups

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The driver signs to confirm their account is true as far as they know. The person taking the report signs for what they saw of the vehicle and recorded here.

Sign above — Driver
Sign above — Report taken by

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A vehicle damage report is the record made as soon as possible after a vehicle is damaged — in a collision, while parked, by hail or a falling branch, or in a break-in. It sets down which vehicle, who was driving, what happened, and exactly what is damaged, with photos, before memories fade and before the car is moved or repaired. Fleet managers use it for the vehicle file and the insurer; owners use it to open a claim. Fill this one in here and download the PDF without an account, or speak while you walk round the vehicle, and the document writes itself.

What the report is for

Three readers rely on it. The insurer or claims handler needs the facts of the incident and the other party's details to decide who pays. The appraiser or body shop needs to know exactly which panels are damaged and how badly. And the fleet manager needs a record that can be compared with the next incident, the driver's history and the vehicle's condition reports.

It is not a police report and it does not decide fault. It records what the driver says happened, what the damage looks like, and who saw it — honestly, including the parts that are not yet known.

Walk the damage panel by panel

One line saying "front end damaged" invites an argument later about what was already there. Walking the car in the same order every time — front bumper, hood, windshield, then down the driver side, across the rear and back up the passenger side — means nothing gets missed and every panel has an answer, including "no damage".

Each damaged area then gets its own entry in the damage log: where it is, what it is, roughly how big, a close photo and a wider one that shows where on the car it sits. The log also asks whether each mark belongs to this incident or looks older, because rust in a scratch or dirt inside a dent tells an appraiser it was there before.

At the scene: what to collect

If the report is started at the scene, safety comes first: hazard lights on, people out of traffic, and emergency services called if anyone is hurt or the road is blocked. Then collect what cannot be gathered later:

  • The other driver's name, phone number, license, insurer and policy number — photograph the documents rather than copying them out.
  • Their vehicle's plate, make, model and color, and photos of their damage.
  • Wide photos of the scene: lane markings, signs and signals, where each vehicle came to rest, skid marks and debris.
  • Names and numbers of anyone who saw it happen, and a few words from each while it is fresh.
  • The police report number, if officers attended.

Can it be driven?

A car that looks lightly damaged can still be unsafe: a deployed airbag, a fluid leak, a cracked headlight at night or a wheel knocked out of line. The form asks these questions on their own, and any of them answered the wrong way becomes a finding at the top of the report, so the vehicle is not put back into service by someone who only read the summary.

If the vehicle was towed, record who towed it and where it is now. Claims slow down for days when nobody can say which yard is holding the car.

Signing it off

The driver signs to confirm their account, and the person taking the report — a fleet manager, supervisor or the owner — signs for the inspection of the vehicle. Witnesses can sign their own entries. Many states set a dollar amount of damage, or an injury, above which a crash must also be reported to police or the motor vehicle department within a set number of days; check the rule where it happened, and record the date it was reported.

Common questions

What should a vehicle damage report include?

The vehicle's identity (VIN, plate, unit number and odometer), the driver, the date, time and place, the conditions, a description of what happened, the damage to each panel with photos, whether the vehicle can be driven, details of any other party and witnesses, the police report number if there is one, and signatures.

How soon should the report be filled in?

The same day if possible, and the photos at the scene if it is safe. Most fleet policies and insurers ask to be told promptly — often within 24 to 72 hours — and details like witness contacts and the exact damage are much harder to recover later.

Should the driver admit fault at the scene?

Most insurers advise against it. Exchange details, photograph everything, describe what happened factually in the report, and leave fault to the insurers and, where they attend, the police.

What if nobody saw the damage happen?

Record it anyway. Choose "damage found, cause unknown", note when the vehicle was last seen undamaged and where it was parked, and photograph the area. A hit-while-parked claim still needs a dated record and photos.

Is this the same as an insurance claim form?

No. Insurers have their own claim forms, but they ask for almost everything this report records. Having it filled in, with photos, makes the claim quicker and keeps the fleet's own record in one place.